Privacy Policy

Introduction

Best Terrarium Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestterrarium.com.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us when you:

• Fill out our contact form
• Subscribe to our newsletter (if applicable)
• Participate in surveys or promotions
• Send us an email or other correspondence

This information may include your name, email address, and any other information you choose to provide.

Information Automatically Collected

When you access our Site, we may automatically collect certain information about your device and your visit, including:

• Your IP address
• Browser type and version
• Operating system
• Referring website
• Pages you view on our Site
• Time and date of your visit
• Time spent on pages
• Other diagnostic data

Use of Cookies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously.
• Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance.

Third-Party Services

Google Analytics

We use Google Analytics to help analyse how users use the Site. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics to improve our Site. Google's ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

Amazon Associates Program

Best Terrarium Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon links on our Site and make a purchase, we may receive a small commission at no additional cost to you.

Amazon may use cookies to track your activity and provide relevant advertising. For more information about Amazon's privacy practices, please visit Amazon's Privacy Notice.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Site
• Respond to your comments, questions, and requests
• Send you technical notices, updates, and support messages
• Monitor and analyse trends, usage, and activities
• Detect, prevent, and address technical issues
• Provide you with news and information about products and services

Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, and email delivery.
• For Legal Purposes: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have certain rights regarding your personal information:

• The right to know what personal information we hold about you
• The right to access your personal information
• The right to request correction of inaccurate information
• The right to complain about a breach of privacy

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Links to Other Websites

Our Site may contain links to other websites that are not operated by us, including Amazon product pages. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• By visiting our Contact Page
• By email: privacy@bestterrarium.com.au